Our Privacy Policy
Welcome to the Privacy Notice of Traders AID GmbH. This document serves as a guide to understanding how we collect, use, manage, and protect the personal information of our users and third parties. Throughout this notice, „personal information“ refers to any information that can identify an individual.
This notice applies to interactions with our website or applications („platforms“), usage of our products or services, any form of agreement or communication with us, and all other instances where you might share personal information with us. We will provide additional details for specific data processing activities, such as through consent forms, service terms, and other privacy statements, as necessary.
When you submit information about others, such as family members or colleagues, it is under the assumption that you are authorized to do so, ensuring the information’s accuracy and that these individuals are aware of our privacy practices.
We adhere to the EU General Data Protection Regulation (GDPR), the Swiss Data Protection Act (DPA), and the revised Swiss Data Protection (revDPA), as relevant.
Controller of Personal Data
Traders AID GmbH, situated at Kilchbergstrasse 141, 8038 Zuerich, Switzerland, holds the responsibility for managing personal data processed through our platforms and services, except as noted in particular situations. For any concerns related to data protection or to exercise your rights, please contact us at:
Address: Kilchbergstrasse 141, 8038 Zuerich, Switzerland
Email: info@traders-aid.com
Data Processing Activities
Our data processing encompasses a variety of information categories, including:
Technical Information: IP addresses and related data for ensuring functionality and security of our platforms.
User Registration Information: Information needed for accessing specific services or subscriptions.
Communication Information: Information exchanged through various communication channels.
Primary User Information: Key details for contracts or marketing activities.
Contractual Information: Details pertinent to contract agreements and fulfillment.
User Behavior and Preferences: Information to customize our offerings to your interests.
Miscellaneous Information: Specific details required in certain contexts, like administrative or health-related procedures.
This data is obtained directly from you, through public domains, third-party sources, and your interactions on our platforms.
Purposes of Data Processing
We utilize your information for several reasons, including:
Communication and Responses: To address inquiries and communicate effectively.
Contract Management: To manage and fulfill our contractual commitments.
Marketing Efforts: For personalized promotions and marketing outreach.
Market Analysis and Improvements: To analyze services for enhancements, using aggregated or anonymized data.
Compliance and Risk Mitigation: To fulfill legal obligations and manage business risks.
Basis for Processing
Your data is processed with your consent for designated activities, with the option to revoke consent affecting future processes. Absent specific consent, data processing is justified by contractual necessities or our legitimate interests in business operations and legal adherence.
Data Sharing Practices
Your information may be disclosed to:
Service Partners: External providers acting on our behalf.
Business Partners: For executing contractual duties.
Regulatory Bodies: Where legally mandated or to protect our rights.
Affiliated Entities: Within our corporate family for streamlined operations.
Others: As required by the processing objectives detailed in this notice.
We ensure protective measures are in place post-disclosure.
International Transfers
International data transfers are conducted in compliance with relevant data protection standards, utilizing contractual safeguards or specific exceptions in certain cases.
Data Retention
We retain data as necessary for the processing objectives, legal obligations, and safeguarding legitimate interests in record-keeping and evidence.
Data Protection Measures
We have implemented suitable security measures to safeguard your information, focusing on confidentiality, integrity, and accessibility.
Your Privacy Rights
You are entitled to access, amend, delete, or object to the processing of your data, especially for direct marketing. Reach out to us for exercising these rights.
Privacy Notice Updates
Changes to this Privacy Notice will be communicated to users. The latest version is always accessible on our platforms.
Designed to provide traders and investors with comprehensive insights into their financial assets, enabling informed decision-making for long-term, mid-term, and short-term investment strategies.
Enhanced Disclaimer for Traders Aid GmbH
The resources and data on Traders Aid GmbH’s website are provided solely for informational purposes and should not be interpreted as offering investment advice. The information is not designed for direct trading or investment activities. While we make diligent efforts to periodically update the information on our website and service, Traders Aid GmbH cannot guarantee the absolute accuracy, completeness, or currentness of the provided information.
Decisions regarding investments should not be based solely on the information available on our website or through our service. You bear full responsibility for your investment choices. Traders Aid GmbH accepts no liability for any losses, injuries, or damages incurred as a result of investment decisions influenced by the information we provide. The content available through our service is not to be perceived as any form of investment advice or as a recommendation to “buy,” “sell,” “hold,” or engage in any transaction involving securities or cryptocurrencies.
The content and information we provide relate to the volatile and high-risk nature of trading, particularly with cryptocurrencies. Such investments are subject to rapid and unpredictable market changes. Cryptocurrencies are not regulated by a centralized authority and lack intrinsic value backing, such as company stocks or commodities. Consequently, investing in cryptocurrencies entails the potential for total loss and is driven purely by market dynamics. Users are advised to exercise caution and conduct thorough evaluations when dealing with cryptocurrencies and similar high-risk investments.
Our service does not include legal or tax consultation. Traders Aid GmbH does not review or advise on your tax reports or submissions. We recommend seeking advice from qualified legal and tax professionals for such matters. The responsibility for the accuracy and completeness of documents or tax reports generated using our service lies with you, the user.
Any testimonials shown on our website may not reflect the broader client experience and are not indicative of future performance or success. Simulated or hypothetical trading results have inherent limitations and may not mirror actual trading. As providers of technical analysis tools, we cannot assure future results based on past testimonials or hypothetical data.
Traders Aid GmbH is not a registered investment advisor and adheres to the “publisher’s exclusion” principle. We do not offer personalized investment advice. All information, including tools and data, is impersonal and not adapted to individual investment needs. Users should consider this information as educational and not as a basis for investment decisions.
By utilizing our website and services, you acknowledge the high-risk nature of trading and investment activities and accept responsibility for your own investment research and decisions. You also acknowledge that Traders Aid GmbH is not responsible for guiding or influencing your investment strategies.
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