Traders AID GmbH Privacy Policy

Our Privacy Policy

Welcome to the Privacy Notice of Traders AID GmbH. This document serves as a guide to understanding how we collect, use, manage, and protect the personal information of our users and third parties. Throughout this notice, „personal information“ refers to any information that can identify an individual.

This notice applies to interactions with our website or applications („platforms“), usage of our products or services, any form of agreement or communication with us, and all other instances where you might share personal information with us. We will provide additional details for specific data processing activities, such as through consent forms, service terms, and other privacy statements, as necessary.

When you submit information about others, such as family members or colleagues, it is under the assumption that you are authorized to do so, ensuring the information’s accuracy and that these individuals are aware of our privacy practices.

We adhere to the EU General Data Protection Regulation (GDPR), the Swiss Data Protection Act (DPA), and the revised Swiss Data Protection (revDPA), as relevant.

Controller of Personal Data

Traders AID GmbH, situated at Kilchbergstrasse 141, 8038 Zuerich, Switzerland, holds the responsibility for managing personal data processed through our platforms and services, except as noted in particular situations. For any concerns related to data protection or to exercise your rights, please contact us at:

Address: Kilchbergstrasse 141, 8038 Zuerich, Switzerland
Email: info@traders-aid.com

Data Processing Activities

Our data processing encompasses a variety of information categories, including:

Technical Information: IP addresses and related data for ensuring functionality and security of our platforms.
User Registration Information: Information needed for accessing specific services or subscriptions.
Communication Information: Information exchanged through various communication channels.
Primary User Information: Key details for contracts or marketing activities.
Contractual Information: Details pertinent to contract agreements and fulfillment.
User Behavior and Preferences: Information to customize our offerings to your interests.
Miscellaneous Information: Specific details required in certain contexts, like administrative or health-related procedures.
This data is obtained directly from you, through public domains, third-party sources, and your interactions on our platforms.

Purposes of Data Processing

We utilize your information for several reasons, including:

Communication and Responses: To address inquiries and communicate effectively.
Contract Management: To manage and fulfill our contractual commitments.
Marketing Efforts: For personalized promotions and marketing outreach.
Market Analysis and Improvements: To analyze services for enhancements, using aggregated or anonymized data.
Compliance and Risk Mitigation: To fulfill legal obligations and manage business risks.

Basis for Processing

Your data is processed with your consent for designated activities, with the option to revoke consent affecting future processes. Absent specific consent, data processing is justified by contractual necessities or our legitimate interests in business operations and legal adherence.

Data Sharing Practices

Your information may be disclosed to:

Service Partners: External providers acting on our behalf.
Business Partners: For executing contractual duties.
Regulatory Bodies: Where legally mandated or to protect our rights.
Affiliated Entities: Within our corporate family for streamlined operations.
Others: As required by the processing objectives detailed in this notice.
We ensure protective measures are in place post-disclosure.

International Transfers

International data transfers are conducted in compliance with relevant data protection standards, utilizing contractual safeguards or specific exceptions in certain cases.

Data Retention

We retain data as necessary for the processing objectives, legal obligations, and safeguarding legitimate interests in record-keeping and evidence.

Data Protection Measures

We have implemented suitable security measures to safeguard your information, focusing on confidentiality, integrity, and accessibility.

Your Privacy Rights

You are entitled to access, amend, delete, or object to the processing of your data, especially for direct marketing. Reach out to us for exercising these rights.

Privacy Notice Updates

Changes to this Privacy Notice will be communicated to users. The latest version is always accessible on our platforms.