Traders AID GmbH
Seestrasse 153
8802 Kilchberg
Switzerland
Email: info@traders-aid.com
If you are a consumer domiciled in Switzerland or the European Union, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period begins on the date the contract is concluded (i.e. the date of payment confirmation).
To exercise your right of withdrawal, you must notify us of your decision to withdraw by means of a clear statement (e.g., email or letter). You may use the model form below, but it is not required.
Please address withdrawal notices to:
Traders AID GmbH
Seestrasse 153
8802 Kilchberg
Switzerland
Email: info@traders-aid.com
To meet the deadline, it is sufficient to send the withdrawal notice before the 14-day period expires.
If you withdraw from this contract, we will refund all payments received from you without undue delay and at the latest within 14 days from the day we are informed of your decision.
The refund will be issued using the same payment method you used for the original transaction, unless otherwise agreed. You will not incur any fees for this refund.
According to Article 16 of the EU Consumer Rights Directive (and equivalent Swiss law), your right of withdrawal expires early if all of the following conditions are met:
You will be clearly asked to confirm this consent and acknowledgment during the ordering process.
(Use this form only if you wish to withdraw from the contract.)
To: Traders AID GmbH, Seestrasse 153, 8802 Kilchberg, Switzerland
Email: info@traders-aid.com
I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following digital service:
— Ordered on () / Received on ():
— Name of consumer(s):
— Address of consumer(s):
— Signature of consumer(s) (only if submitted on paper):
— Date:
